This Privacy Policy explains how Neck Subject Grass processes personal data when you visit necksubjectgrass.shop, use our course services, or communicate with us. It describes the main categories of data, the purposes of processing, sharing practices, retention, cookies, and the rights available to users under applicable law.
We use personal data to provide and manage accounts, enroll users in courses, deliver learning content, process transactions, respond to inquiries, maintain security, detect misuse, analyze site performance, and comply with legal obligations. We may also use data to improve the reliability and usability of the site and to keep records of our business operations.
We may share personal data with hosting, analytics, payment, security, and administrative service providers that support the operation of the site and course services. These parties act under contractual or similar obligations and may process data only for the services they provide to us.
We may disclose personal data to public authorities, courts, or other parties when we believe disclosure is required by law, necessary to protect our rights, or needed to respond to a lawful request. We may also share information to prevent fraud, address security incidents, or enforce our terms where permitted.
Where the GDPR applies, we process personal data on a lawful basis such as consent, contract performance, legal obligation, or our legitimate interests, depending on the context. We limit processing to what is relevant for the service and keep records consistent with those purposes.
Where applicable, you may request access, rectification, erasure, restriction, portability, or objection, and you may withdraw consent where processing relies on consent. You also have the right to lodge a complaint with the competent supervisory authority.
Subject to applicable law, you may have rights to access your data, correct inaccurate information, request deletion, object to certain processing, and ask for restriction or portability. Some requests may be limited where we must retain information for legal, security, or contractual reasons.
To exercise a privacy right, send a clear request using the contact details in this policy and describe the data or right involved. We may ask for information needed to confirm your identity and to locate the relevant records. If a request is refused in whole or in part, we will explain the reason where required by law.
Retention periods depend on the type of data and the reason it was collected. Account, course, and support records are kept while the relationship is active and for a reasonable period afterward. Technical logs and cookie-related data are retained for shorter periods unless a longer period is needed for security, dispute handling, or compliance.
When we make material changes, we will post the revised policy on this page and, where appropriate, provide additional notice through the site or by direct communication. The date of the latest revision should be checked regularly.
We may collect identifiers and contact details, account and enrollment information, course progress, payment-related records handled through our service providers, device and usage data, and communications you send to us. We also process technical data such as IP address, browser type, and log information when you visit the site.
We receive data when you create an account, enroll in a course, complete forms, contact us, or otherwise interact with the site. We also obtain data automatically through server logs, cookies, and similar technologies, and from service providers that support site operations.
Necessary cookies support core functions such as page navigation, security, and form handling. Preference cookies remember selected settings. Analytics cookies help us understand how the site is used so we can maintain and improve course delivery. Where required, non-essential cookies are used only with appropriate consent.
You may block or delete cookies through your browser settings. If we provide a cookie banner or preference tool, you can use it to adjust non-essential cookies. Some cookies are necessary for basic site functions and may not be disabled without affecting performance.
